Intern in IT Service

# Internship at the IT Department of the Dracénie Hospital Center

Overview

Duration: May 16, 2022 to June 24, 2022
Institution: Lycée Thomas Edison, BTS SNIR Host Company: Dracénie Hospital Center, Draguignan

Internship Objectives

The objective of my internship was to immerse myself in the IT department of a hospital, participating in various technical activities while adhering to legal constraints related to healthcare data management.

Activities Performed

1. GLPI Software Update

• Description: Upgraded GLPI, an IT asset management software, from version 9.5.5 to version 10.0.1.
• Tasks:
  • Researched new features and prerequisites of the new version.
  • Updated Debian on the virtual machine.
  • Installed and configured the new GLPI version.
  • Fixed security vulnerabilities and updated GLPI agents.
  • Documented the entire update process.

2. Server Room Cabling

• Description: Reorganized cabling in the server room after removing obsolete equipment.
• Tasks:
  • Removed an unused NAS server and two outdated fiber optic switches.
  • Reorganized cables for better management.

3. Printer Installation

• Description: Assisted in the installation of over 400 printers.
• Tasks:
  • Helped with the installation and configuration of the printers.

4. Troubleshooting a Nursing Home Server

• Description: On-site intervention to troubleshoot a server failure at a nursing home connected to the hospital.
• Tasks:
  • Diagnosed and resolved technical issues with the server.

5. Creating a Windows 11 Master Image

• Description: Created a master system image of Windows 11 for future deployment.
• Tasks:
  • Installed and configured Windows 11.
  • Created a deployable system image.

6. Personal Website Development

• Description: Developed a personal website.
• Tasks:
  • Designed and built a personal website during periods of low activity due to technical issues encountered by the staff.

Conclusion

This internship at the IT department of the Dracénie Hospital Center allowed me to develop my technical skills in IT asset management, cabling, server troubleshooting, and system image creation. I also learned to work in an environment where security and data confidentiality are paramount. This experience has been very enriching and beneficial for my professional future.